Delivering Results
T&L provides international aviation consulting and operations consultancy services to the aviation and distribution industries.
We work with client teams, in their operation, to add value to their business and develop a culture of continuous improvement and sustainability. Our core areas of expertise are:
- Operations performance improvement: maximising efficiency, reducing operating costs and improving service quality in existing operations
- Demand analysis & capacity planning: producing demand-driven plans, optimising the use of available capacity, increasing the capacity of existing facilities and informing the design of future capacity
- Process design & facility concept design to meet user requirements, integrate industry developments and deliver high performance
- Programme management & project management: implementation of major strategic developments, operations transition, supply chain improvement, new industry process implementation
- Delivering innovative performance and business benefits
Operating Lean
Due to widespread industry and economic developments, there is a need for aviation and distribution organisations to optimise operational effectiveness. Transport & Logistics Consultancy recognises the relevance of lean manufacturing practices in these industries.
A lean end-to-end process increases quality, eliminates waste and reduces lead times. For our clients and their customers, this translates to:
improved punctuality, a positive customer experience, a reduction in unpredicted variances in performance, improved service standards, reduced costs, a better staff working environment
Focusing on Clients
Clients value the depth of our industry expertise and our practical application of operations management and lean manufacturing techniques in operating environments. In particular, we have a reputation for tackling operations challenges of all scales and developing effective and sustainable solutions that deliver results.
We are delighted that so many of our clients come back to us time and again and also take the trouble to recommend us to others. Much of our work is either repeat work from existing clients or via referrals and recommendations from major industry clients. Building strong, trusting relationships with organisations and individuals is core to our success.
Achievements for clients include:
- Programme Management: Led the IATA e-freight programme for an eighteen month period
- Operations Performance Improvement: Reduced passenger queue durations, improved the customer experience and reduced operating costs for bmi by introducing optimised check-in processes, new check-in area layouts and queue management - more
- Operations Performance Improvement: Provided operational and implementation expertise to DHL in optimising and standardising building designs, vehicle load / unload processes, and collection and delivery activities during the integration of DHL, Danzas and Deutsche Post
- Programme Management: Provided transition support and leadership to British Airways in preparation for the commissioning of Terminal 5, Heathrow Airport - more
- Demand Analysis, Capacity Planning & Process Engineering: Delivered operations planning expertise and developed the off-airport processing concept to enable Athens International Airport to provide smooth airport operations during the 2004 Olympic Games - more
Our logistics and aviation consultancy capabilities are best demonstrated through our project portfolio